AutoNation Toyota South Austin
Dealership Sales Review
Sales Rep : MARK COLLINS... good ol' boy for Jersey that is willing to do anything it takes to get a customer into the car of their dreams! And I mean that in the most non pesky salesperson kind of way. Mark was willing to do all negotiations by phone (call/text) once we came in an test drove the new 2015 Highlander. We knew we wanted an XLE in a particular color, but it was slim pickings since we are still in Fall of 2014. Long story short, once we negotiated a price and a vehicle was located to be delivered, Mark Collins was nothing short of courteous, kind, fun to chat with, willing to tug on his bosses coat tails, and ended up sealing a deal with us and the Highlander we wanted. We couldn't be happier. The vehicle is amazing and very luxurious compared to high dollar, similar type vehicles like lexus, bmw, etc. All bells and whistles are there even though you may not even want them. Mark was very knowledgeable when it came to certain features and functions offered, and if he didn't know something, he'd call back within 10 min to give you the answer. This has been the 3rd new vehicle we have purchased since 2009, and the other two dealerships we were at were pretty much your typical down your throat and [non-permissible content removed] pushy sales people, but here at Autonation Toyota, we felt no pressure and even got to test drive on our own as long as we wanted too. Mark Collins, as i'm sure the rest of his team is as well, are grade a, down to earth people that are simply there to make your new car buying experience a pleasurable one. In financing, we worked with Korey D. who was also a great, kind heart, down to earth gentlemen that didn't mind our 6 month old at the signing table making noise, fussing, and even spitting up on the table a little bit! hahaha... but, seriously, smooth process, no bs, and worked with us and our target monthly goal payment as best he could. Thank you autonation sales and management for the amazing 2015 Highlander XLE...we love it and plan to run it til the wheels fall off.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes