First Texas Honda
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Dealership Service Review
service Rating
Good Service
Written byon 11/18/2020
I took my 2019 Honda CRV in for an oil/Filter change and inspection. Overall I was very please with the service I received. They quickly took my car in and kept me informed of the progress of my car. My only complaint was they did not wipe the undercover where the oil was drained resulting in drips in my driveway. Other than that it was a pleasant safe experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
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CAGAustin on 11/23/2020
Dealer Response
Thank you for visiting us and your feedback JH! We apologize for any mess made and we made sure we had one of our service managers reach out to you to clean your car and your driveway. We pride ourselves on offering excellent customer service for our guests and if there is anything else you need, please do not hesitate to reach out. We hope to have the opportunity to serve you again in the future and until then, we wish you all the best. Timothy Shook, COO
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