First Texas Honda
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Written byon 01/04/2019
The service work they did for the airbag recall was great. The suggested work was way overpriced, two tires $1600? I ended up going to Discount Tire for $410 for two tires. Other than that suggestion they had for tires, I was satisfied.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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rebeccakish on 01/09/2019
Dealer Response
Lyn, we want to thank you for utilizing us for your service needs. We strive to deliver the highest quality of service and remain competitively priced with other Honda dealerships in our region. After reviewing your paperwork, it appears that the total you saw reflected multiple options for the 2 tire replacements. We apologize for the confusion and appreciate your understanding! Be sure to let us know the next time we can assist and until then, take care. -Cody Penna, Service Manager
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