First Texas Honda
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Written byon 12/29/2018
Overall great service and all of my concerns with my vehicle were addressed. My recommendation when providing a loaner vehicle is to address the basic functions of the loaner vehicle. I spent 10 minutes reading through the car manual to find out how to open the gas tank door, how the gears were push buttons as well as the parking brake, and how the radio worked. The attendant did an “inspection “ with me and told me to return the car with a full tank, then gave me the key FOB. Although my car is a 2017, the loaner car was a 2018 and had a lot of technological changes.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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rebeccakish on 01/02/2019
Dealer Response
SJ, we appreciate you utilizing us for your service needs! Thanks for your feedback as it helps us get better. We will be sure to pass these notes along to the Transportation team. We look forward to seeing you next time and wish you all the best. -The Team at First Texas Honda
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