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First Texas Honda


3400 Steck Ave, Austin, TX 78757 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (5) No (0)
Service Rating
Recommend:
Yes (9) No (1)
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Dealership Service Review

5 out of 5 starsservice Rating
Anthony is the best!
Written by Nick on 08/24/2018
updated 08/29/2018

I dropped off my car for a check engine light. When I described to them what was happening I was actually driving my car, and the lady that answered the phone let me drop it off immediately because of the nature of the problem. They got me into a brand new 2018 Civic with all the features just for a diagnosis. They were thorough, informative helpful, and were very respectful of my schedule since there were many times I just couldn't answer the phone. It was great to have a reliable loaner for an entire week, well worth the $70 it cost for the diagnosis (especially if you use your car for app-based flexible supplemental income, I made well over the $70 just by having a working car). Anthony Baines is a super friendly, helpful and service minded worker. This isn't my first time with them, and every time I am pleased. So much loyalty for this dealer!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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