AutoNation Toyota South Austin
Dealership Service Review
Overall I had a good experience with my oil change and 20,000-mile service. But when I got home, a couple of days later I got a notice on the dashboard saying, "Maintenance required soon." After I had just been in for maintenance! I called in and the woman on the phone told me that that notice automatically came on around 20,000 miles and that I would have to come back to the service department to have it turned off. I did so, irritated. Once there, a service rep showed me how I could turn that notice off myself by going to "Vehicle Settings." FYI, now you know too. Apparently, the woman on the phone was unaware of this option. This service guy, Roland, also apologized and said that the mechanics were supposed to take care of that when they did the oil change. The notice wasn't on when I first came in, and only appeared two days later, so it's good that I now know how to make it go away on my own.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes