AutoNation Toyota South Austin
Dealership Service Review
The rep that met me, Amanda, was great. She was patient when I forgot my wallet and had to go back to the house to get it. She warned me of the length of time and kept me informed. The repairs were completed, and I was able to get the inspection done. I wish you could go back to under two hours of waiting. Three hours is a long time, but as I said, got a lot of work done. Unfortunately, the car was not fixed. The next day the front light did not turn on and the battery light came on. I drive in the early morning and am extremely uncomfortable driving my "one eyed Jack" car. I hope you understand my frustration. The interior clock turns off when the battery light is on but will turn on when the battery light goes off, but the front light does not turn on. I don't have a work around. I do not want to sit in your dealership for another three hours. I have been a customer since 2007. This is frustrating.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No