AutoNation Toyota South Austin
Dealership Service Review
I approved cabin filter and don’t think it was done as I didn’t see it on my receipt. Edmund must be new, compared to my service at this location, he was better than the others I have had. He kept me in the loop, communicated with me, actually got my recall done when others have always said, “machine down, will take a couple of hours”, that can’t be true as I was a service adviser as well. The paperwork took a little long to complete but if he’s new then I’m sure he will get better. For this location; why are ALL the advisers that are inside STILL take minutes to come outside to meet your customer after the Porter has merely said their spiel ? Thanks Edmund for servicing my car, I would have rated super low had it been another adviser.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No