AutoNation Toyota South Austin
Back to Service Reviews
Dealership Service Review
service Rating
Slow Service
Written byon 10/05/2023
It took them 3 hours for them to complete a simple 25,000 mile service + inspection. My vehicle was ready & sitting outside, but I had to wait 45 minutes for them to complete the paperwork. I have never waited this long for service at other Toyota dealers. If they told me ahead of time that it was going to take that long, then I would not have gotten the service done.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Showing 1 comment
Sort by:
Piper Yost on 10/09/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 518-6900 to discuss what we can do to help.
Report