AutoNation Toyota South Austin
Back to Service Reviews
Dealership Service Review
service Rating
Long wait time and expensive
Written byon 09/28/2023
I was charged $127 for an oil change and tire rotation and had to wait 2 hours and 20 minutes for the service to be performed. Also, I was advised I needed an additional $600 worth of service immediately.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Harrick Newman on 10/01/2023
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 518-6900 to discuss what we can do to help.
Report