AutoNation Toyota South Austin
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Dealership Service Review
service Rating
Every service appointment has been terrible
Written byon 08/24/2023
After three years of leasing with Autonation South Toyota.. I can say without a doubt that there service center is the worst I've ever dealt with over 16 years of driving vehicles. Even comparing the level of care/respect I get from that location to what my family deals with Mazda, Chevrolet.. Ford. None of them are as barebones and scant as this location in terms of care. I LOVED toyota before I leased a tacoma, I still love the truck but I CAN'T STAND TOYOTA. They do not give a crap about customers whatsoever. Period. Full stop. FIND ANOTHER DEALER.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Nancy Gorge on 08/28/2023
Dealer Response
Hi Cameron, we are deeply disappointed by your experience at AutoNation Toyota South Austin. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 518-6900 to discuss what we can do to help.
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