AutoNation Toyota South Austin
Dealership Service Review
I usually find independently owned places for service needs, and a friend recommended the dealership because of their past experiences locally. I was skeptical at first, my experience was rough in the past, and how pleasant lily surprised I was! Scheduled for next day service, Danny was waiting for me when I arrived at my scheduled time. He explained the next steps and where to wait, answered any questions and sent me to the customer lounge. The expected service time was quicker than quoted, and they stayed in communication with me as my appointment progressed. Found and air filter that needed to be replaced, and wasn’t pushy about upgrading services or talking to me like a child. I will 100% be returning for future needs, and will share my positive experience with anyone I can.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes