Skip to main content

AutoNation Toyota South Austin


4800 S IH 35, Austin, TX 78745 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (36) No (5)
Service Rating
Recommend:
Yes (69) No (25)
Back to Service Reviews

Dealership Service Review

1 out of 5 starsservice Rating
Beware of Service Department
Written by James Poole on 07/08/2023

Took my Sequoia in for service and was told I may need a new transmission if a flush didn’t work. After looking into the matter myself and thankful for YouTube I fixed it myself for less than $40 dollars. The problem was a speed sensor which only one was bad but decided to replace both

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Ash Scott on 07/12/2023
Dealer Response
Hi James, we appreciate you taking the time to respond. The staff at AutoNation Toyota South Austin take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (512) 518-6900 -- we hope to hear from you soon.
Report