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AutoNation Toyota South Austin


4800 S IH 35, Austin, TX 78745 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (36) No (5)
Service Rating
Recommend:
Yes (69) No (25)
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Dealership Service Review

5 out of 5 starsservice Rating
Quick Excellent Service
Written by Jay Are on 07/01/2023

You know how, inevitably, there’s always unpredictable traffic in Austin? Well, I inevitably got caught up in it and called to inform the service department that i was going to be late to my scheduled service appointment by a few to several minutes. They informed me that I’d still fall within their grace period. Upon arriving there were quite a few vehicles lined up in their service bays and thought “Oh no… I’m (or my vehicle’s) going to be here all day.” But to my surprise they attended me very quickly. Unfortunately this Toyota location doesn’t offer a ride service, but it’s not the end of the world. The staff that attended me was very nice and knowledgeable! They informed me of the services that were provided and what they recommended. They didn’t try to push anything onto me, which was a relief. I’ve noticed no Toyota dealerships’ service department has yet tried to push some additional fee hundred dollar services that aren’t absolutely required. Unlike other make dealerships. All in all I had a great experience here! I recommend Toyota owners take their vehicles here for service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Gabi Porter on 07/05/2023
Dealer Response
Hello Jay, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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