AutoNation Toyota South Austin
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Dealership Service Review
service Rating
Not what they used to be :(
Written byon 06/27/2023
This has always been my go to dealership and where I bought my cars for over 20 years, but their customer service has deteriorated and it is always crowded :( This last time I had to pay them $150 for one diagnostic code when I got 3 codes from OReillys for free! It seems they used that one code to tell me I need to pay $4400 for a new hybrid battery :( I did my own research and know there are many alternatives :( I think I will have to find a new place :(
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Theo Sanders on 06/30/2023
Dealer Response
Hi, we are deeply disappointed by your experience at AutoNation Toyota South Austin. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 518-6900 to discuss what we can do to help.
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