AutoNation Toyota South Austin
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07 Prius Fuel Pump Disappointment
Written byon 06/12/2023
Turns out that the 07 Prius fuel pump is integrated into the fuel tank. The assembly is $1980 but I did not not know that until the tank was removed for $650. By then I had no other options but to replace it. Total was $2880. There has to be a better way to help the owner of a bad-idea fuel pump. Of course, Toyota did not use that integrated assembly any more after 2007.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Nancy Gorge on 06/13/2023
Dealer Response
Hi, we are deeply disappointed by your experience at AutoNation Toyota South Austin. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (512) 518-6900 -- we hope to hear from you soon.
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