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AutoNation Toyota South Austin


4800 S IH 35, Austin, TX 78745 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (36) No (5)
Service Rating
Recommend:
Yes (69) No (25)
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Dealership Service Review

5 out of 5 starsservice Rating
Great Service in a difficult situation
Written by WonitoG on 05/05/2023

I needed an odd repair. The service advisor told me we needed to replace the steering column on my 2013 Avalon. I was not pleased with this but it had to be done. Once it was repaired I drove home. The next day the car was not operational, the gears would not engage. Now I was told the actuator needs to be replaced. Again, they replaced it. The truth is this. The repairs reflect a 10-year-old car. I have n the ten years NEVER had any repairs. The cost ($1,200) of the actuator was covered by the service department. I was very grateful. I love my Avalon and I am pleased with the AutoNation service. My care in ten years has only been served and repaired by the Toyota Dealership. I expect to keep it for another ten years.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Barry Lewis on 05/10/2023
Dealer Response
Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.
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