AutoNation Toyota South Austin
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Dealership Service Review
service Rating
Vehicle recalls
Written byon 04/25/2023
After confirming appointment, parts, and recalls; I arrived at the dealership to find out that out of the 3 recalls received by mail, dealership only showed one, then after waiting for 1.5 hours the dealership inform me that they didn’t had the part to perform the repair and that they will have to order it,
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Nora Sutter on 04/27/2023
Dealer Response
Hi San, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (512) 518-6900 so we can work towards a resolution. We look forward to hearing from you.
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