Skip to main content

AutoNation Toyota South Austin


4800 S IH 35, Austin, TX 78745 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (36) No (5)
Service Rating
Recommend:
Yes (69) No (25)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Service
Written by Vicky.. on 01/27/2023

This was at the top of the services I’ve ever experienced for my < 2 year old car at a Toyota dealership. The people were very nice and clear in communicating what to do and when to go about doing it. It also only took an hour to complete my regular maintenance on a weekday afternoon. Then when I was paying and I asked questions about my service plan, the service man was very nice in explaining the details for future visits. I originally bought my car in San Antonio, but I’ve been having horrible experiences at the universal Toyota. I’m definitely going to get my car serviced in Austin from now on.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Nyla Silvester on 02/01/2023
Dealer Response
Hi Vicky, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Report