AutoNation Toyota South Austin
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Dealership Service Review
service Rating
Car key
Written byon 06/11/2021
I am a regular customer. I bought a couple cars from there. I recently visited for the service and I asked for an extra key. I did not ask the price as I thought it would be $50 as I was said at the time of purchase. I was not given any quotes and when I was called to get the car I was changed $439 for oil change , wiper and the Key. I would have changed my mind about key which cost me $300 if they quoted me price earlier. I felt being cheated.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Denver Ray on 06/17/2021
Dealer Response
Hi Dinesh, we regret to hear that you are displeased with your recent experience with us. If you'd like, please contact our General Manager at (512) 518-6900. We'd appreciate the chance to make your experience a positive one.
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