AutoNation Toyota South Austin
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Problem with Safety Hood Latch
Written byon 03/17/2021
I took my 2015 Toyota Camry Hybrid XLE to AutoNation without an appointment on March 8th at 8:30am. Mickey Hadley is is one of the service managers who quickly responded to my concern that my hood safety latch would not release in order for my hood to open. He immediately had the problem repaired by one of his service personnel. I was impressed with how friendly and understanding Mickey was in resolving my problem.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Dorothy Smith on 03/18/2021
Dealer Response
Hi, thank you for your kind review; we are happy to pass along your comments to Mickey here at AutoNation Toyota South Austin! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
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