AutoNation Toyota South Austin
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Dealership Service Review
service Rating
Disappointed
Written byon 02/01/2021
First 5,000 mile checkup took 3 hours Mechanics left all tire valve stem caps off. Service Rep Jared Jones was honest and apologized. I appreciate Jared and am grateful for him.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Dynastie Williams McGriff on 02/13/2021
Dealer Response
Thank you for taking the time to share your feedback with us. If you would be willing to give us another chance in the future, please reach out to our General Manager at (512) 518-6900. We would appreciate the chance to turn your experience around.
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