AutoNation Toyota South Austin

Whether you're buying a new car for the first time or you've bought others in the past, you should make Champion Toyota (Austin) your 1st stop. Our sales experience on 9/15/07 was abosultely NO stress, which has never been the case on my previous purchases, nor was it the case with other dealerships we visited. I had requested an online quote on a website (can't remember which one now, but not dealer specific). Jim Lee from Champion called me the next morning, while we were actually visiting another dealership. I asked if he had a certain model in stock, which he did, and proceded to give me both the MSRP, as well as Champion's price, over the phone. This was already about $1000 less than the "best" deal we were presented with at the dealership we were at. We kindly excused ourselves from that store and drove down to Champion. Immediately upon meeting Jim Lee face to face, we felt no stress, and were actually having a good time making a purchase. Jim was very knowledgeable, and very straight-forward... no hassles, no games, no haggling - just got to the bottom line up front, which was a VERY pleasant surprise. Most dealerships ask "What can we do to earn your business?". Well, I think most car buyers would agree that the best way to do that is to stop the games... i.e. running back and forth between the customer and the "manager" with dueling offers. Jim, at Champion, didn't do that. He didn't HAVE to do that. He gave us their best price up front, but then actually wound up taking another couple hundred off, because the car really had more options than what we needed. All in all, from my research, it looks like we got our car at or just barely over invoice price. As long as he's still at a Toyota Dealership, I will definitely buy my next car from Jim! Aside from the actual sale process, the rest of the process was great, too... the finance guy; the guy who went over all the warranty & features; as well as just the process of having the car clean and gas tank full before we drove off. If there was anything at all that was not "perfect" about the experience - it would be that we sat in the waiting room and finished watching the UT football game before we signed all the paperwork. But, you see, our finance guy was actually thinking of us and allowing us to finish watching the game, rather than interrupting. He knew my husband really wanted to watch the game (which turned out to be a "nail biter"). A minor lack of communication... but really turned out for the best. These guys at Champion (or at least the ones we dealt with) are by far the best (in my opinion). None of my previous car buying experiences could come close to the absolutely painless (and somewhat "fun") experience we had with Champion. Like I said before - we'll definitely go back, when it's time for another car!