AutoNation Toyota South Austin
Dealership Sales Review
Having previously purchased a vehicle from Champion Toyota in Austin, using internet sales, I was very satisfied. This time, the experience was completely different. I submitted my request through Edmunds Direct, and then received an e-mail from salesman Jesse Jiminez asking me what I was looking for. When I referred him to my Edmunds request, he claimed he never received anything. Then, in response to my question, "Then how did you get my e-mail?!" he says, oh yeah, got that, but no other info (riiiiight). So I proceed to explain in detail what I'm looking for (gave him a specific inventory number and specific options preferred) and his manager sends me a ridicuolus quote on the vehicle with a few hundred bucks off (several thousand above Edmunds TMV). Obviously, this dealership is gaming the Edmunds Direct system and trying to avoid dealing with the website. Not exactly what I would call much integrity with regard to an "internet sales" department.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable