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AutoNation Toyota South Austin


4800 S IH 35, Austin, TX 78745 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (36) No (5)
Service Rating
Recommend:
Yes (69) No (25)
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Dealership Sales Review

1 out of 5 starssales Rating
Pretends not to know Edmunds Direct
Written by whoya5555 on 05/03/2011
updated 05/27/2025

Having previously purchased a vehicle from Champion Toyota in Austin, using internet sales, I was very satisfied. This time, the experience was completely different. I submitted my request through Edmunds Direct, and then received an e-mail from salesman Jesse Jiminez asking me what I was looking for. When I referred him to my Edmunds request, he claimed he never received anything. Then, in response to my question, "Then how did you get my e-mail?!" he says, oh yeah, got that, but no other info (riiiiight). So I proceed to explain in detail what I'm looking for (gave him a specific inventory number and specific options preferred) and his manager sends me a ridicuolus quote on the vehicle with a few hundred bucks off (several thousand above Edmunds TMV). Obviously, this dealership is gaming the Edmunds Direct system and trying to avoid dealing with the website. Not exactly what I would call much integrity with regard to an "internet sales" department.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable

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