AutoNation Toyota South Austin

1. Am not sure if it was the manager, the owner, or the assistant manager told us that all prices were fixed. Yet we'd been shopping in the area where we live and up north and this same policy did not apply at those dealerships! 2. During the paperwork process I had to lend the saleslady my driver's license. Then the license went missing for about 2 hours to my recollection. If I had not been stubborn about not leaving the dealership, I would guess that my license could have ended up with an illegal or on the way to Mexico that same day. The manager and the sales lady have two completely different explanations for its disappearance. What the sales lady didn't know is that I had worked with copy machines off and on for over 40 years. I rejected her explanation. 3. I had to go to the financial officer more than once to resign paperwork. The service department had recorded the mileage incorrectly. 4. The service warranty was advertised in LARGE letters for seven years. That was not what was given on my contract. False adverstising! 5. We checked the tires before we bought the vehicle. We both knew they were in poor shape. I asked for new tires and the manager laughed it off as a joke. It was not a joke that within the week two tires blew. AND this supposedly passed state inspection? I'm concerned about that inspection. 6. Our plates were to be mailed to us because of the distance where we lived. I had to call about the plates and someone there told me that the sales people rarely or never actually contact them beforehand with that information. 7. I received an email from the service lady asking if we had any questions. I asked a question. She didn't bother looking at my email then. In fact it wasn't until she asked me to recommend her to my friends that I told her no way and one of the reasons was that she never opened nor answered my first email! 8. We still haven't received the title. I knew it was supposed to be mailed by the state but this late??? I am really concerned. 9. There is more, but I just wanted to say that if there was a no star rating, this dealership would have been given a no-star by us.