AutoNation Toyota South Austin
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Excellent sales service, waiting on mngt to honor warranty
Written by 05/06/2023
onSalesperson was helpful and personable, went out of his way to help us get our used car home. I am still waiting to hear from sales manager to honor the 90 day/2,000 mile warranty I was told AutoNation would provide— my mechanic documented CV joint that needs to be replaced and a few other things (ie rear taillight that is out) that I would think AutoNation would have found when they inspected the vehicle before putting it out in the pre owned inventory. I shared the report with them a week ago and still waiting for manager to contact me. So for now, I have to answer to NO to honoring all commitments, but that may change.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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Barry Lewis on 05/10/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (512) 518-6900. We look forward to hearing from you.
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