AutoNation Toyota South Austin
Dealership Sales Review
When I read a lot of raving reviews about Jim L., I wasn't convinced those folks hadn't just fallen for sales tactics, but when I contacted AutoNation Toyota online and Jim was the one who called me, I got to see that Jim really was everything everyone said he was. I'm in the sales industry and told him I wanted a straight-forward deal, which he said is how he does business. I shopped and haggled with with 3 other Toyota dealerships (online/phone) and no one would go as low as Jim's initial offer--he gave me the best price right upfront (I should have believed him when he told me that he had, haha). He also was the only salesperson at any of the dealerships that offered to find the car with the exact features I wanted--he found it elsewhere and got it to their lot. Everyone else just offered me what they already had on their lot, which had additional features I didn't want enough to pay extra for. Jim quoted me a price, including all fees, and that's what it was when I went to sign the papers--there were no surprises with additional fees. And on that note, Nick in financing was awesome, too. He kept the paperwork process from being a snore, set up my financing exactly how I wanted it, and totally hooked me up; I walked out of there 110% happy! I did a ridiculous--and I mean ridiculous--amount of research (it was my first time to lease, plus I'm very detail-oriented), so I feel completely confident that I got a fantastic deal. As long as I'm on Toyotas (which I expect will be for a while), AutoNation and Jim + Nick will be my go-to guys. It's really fantastic to not feel screwed by the car-buying process and to, in fact, have a really smooth and pleasant experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes