AutoNation Toyota South Austin

Another kudos for Jim L. I spent 7 hours at another dealership (see my review of Round Rock Toyota) getting the runaround from 5 so-called "sales managers" and had given up on all car dealers when a friend recommended I give Jim a call. I had previously avoided Auto Nation in my car search because of the horrible experience I had with their service department (see my other review), but my friend had some really good things to say about Jim so I gave him a chance. In 15 minutes, in email, he beat Round Rock's best offer (that took hours of negotiation) by $2,000! I really appreciate Jim's no-nonsense approach. He may actually be an honest car salesman. When my special order Tacoma didn't get here as quickly as expected, he even set me up in a loaner for a trip I had planned in the gap. Exceptional service! Best of all, the price was exactly what we had agreed to, no surprises.