AutoNation Toyota South Austin
Dealership Sales Review
The dealership is good. My salesman was also great. But they lack communication amongst themselves (the finance, sales and service departments). I needed Mud flaps fittened to my car and for one small thing I had to visit 4 times. The service and parts guys have got me frustrated. Didn't expect this from them. Even to get my finance approved I visisted 2 times and both times I waited over three hours. I had called before I went and they said everything was ready but when I went it wasn't and my sales guy didn't know what the finance was upto. This was my first car so my overall experience was good. But in general they are all behind you until you agree to buy the car and then they don't hold things that tight.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No