Vandergriff Chevrolet
Dealership Service Review
Services people up front are outstanding, the mechanics or another thing. I have had bad experience with you all not connecting things back after working on my vehicle, this last incident the mechanic removed bolts to so call change my transmission fluid which I still think it wasn’t done, and he didn’t replace all the bolts on the shield I have to prevent catalytic converter from being cut, and then tried to say it was like that when I showed up. I installed the catalytic converter shield myself and those bolts were there and you need a special tool to remove them. But, instead of asking me for the tool he tried to remove them and I’m guessing stripped them and cut them off. I will never use this dealership for service and I will let all my Veterans friends and patients at the VA hospital know that your service department can’t be trusted and my experiences.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No