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Vandergriff Chevrolet


1200 W I-20, Arlington, TX 76017 (map)
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Sales Rating
Recommend:
Yes (7) No (2)
Service Rating
Recommend:
Yes (6) No (2)
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Dealership Sales Review

1 out of 5 starssales Rating
I also will not be returning to Vandergriff
Written by Lisa Williams on 09/26/2024

first as much as they talk their heads off don't buy the extra insurance package. If they tell you, you can cancel they lie! You might be able to cancel but you might have to argue a full year and still not get your refund back and then you won't have package and no money. Before you sat it, that's all I wanted is for the payment to go to the car payment. 2 Be sure to get all paperwork sitting finance desk. There were lots of things in the contract I did not know about extra charges, financing at an all-time high. When a company gets you financing it should be the best financing as possible. GM financing at Vandergriff does not do that! They take your perfect credit score 820 and act like its something not there and are convincing. They give you financing at 6.99 it states but other sites that its really 7.5 financing and you can never get them to talk to you when there is a problem, they just keep passing the buck and never admit there is a problem..

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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Lisa on 10/04/2024
Dealer Response
I don't believe you I think you were just gaslighting. Due to the fact we are on Edmonds. I don't think it would do me any good to call you. Thank you
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Vandergriff Chevrolet on 10/03/2024
Dealer Response
Thank you for sharing your experience with us. We sincerely apologize for the frustrations you’ve encountered regarding the insurance package and financing process. It’s clear that your expectations were not met, and we understand how important transparency and communication are when making such a significant purchase. We want to make this right and would appreciate the opportunity to discuss the situation further. Please reach out to our General Sales Manager, Scott Shedden, at Sshedden@vtaig.com. He is committed to addressing your concerns and ensuring that we resolve these issues as quickly as possible. We value your feedback and hope to have the chance to regain your trust.
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