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BMW of Arlington


1105 E Lamar Blvd, Arlington, TX 76011 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (14) No (2)
Service Rating
Recommend:
Yes (59) No (11)
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Dealership Service Review

5 out of 5 starsservice Rating
Truly outstanding service!
Written by MovieDoc on 04/21/2024

I’ve been driving BMW’s for many years ( around 40 actually). I’ve been exposed to some dealership service departments that are just OK. One that wasn’t OK at all! ( they don’t exist any longer) And a few that were quite good but I have to say that the very best I’ve ever experienced is with the Service Department at BMW of Arlington, Texas! Headed up by their Service Director, Mr. Chuong Nguyen , this dealership’s Service is truly exceptional. It’s thorough and customer driven! Without a doubt the best dealership for service I’ve ever experienced!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Sara Thurston on 04/23/2024
Dealer Response
It's wonderful to hear about your positive experiences with BMW of Arlington's Service Department! Mr. Chuong and our team here are committed to delivering exceptional service, and we're thrilled that you've found us to be the best dealership for service in your many years of BMW ownership. Thank you for your kind words!
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