BMW of Arlington

Today 8:30 AM - 8:00 PM
Closed Now
Sunday
closed
Monday
8:30 AM - 8:00 PM
Tuesday
8:30 AM - 8:00 PM
Wednesday
8:30 AM - 8:00 PM
Thursday
8:30 AM - 8:00 PM
Friday
8:30 AM - 8:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of BMW of Arlington

4.8
Overall Rating
(48)
Recommend: Yes (46) No (2)
Write a review: Sales | Service
sales Rating

Easy Deal

byTurbineNoiseon 11/08/2018

Went in basically knowing which car I wanted, and they got things moving in the right direction quickly enough. Financing of course took a little while, but overall it was a positive experience. Big shout out to Keniecia Ware for putting up with me and my test drive. Very professional young lady.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
61 Reviews
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service Rating

Car Service

byShaw108on 11/15/2018

My customer service with Shane was awesome. I experience an oil leak and they ensured everything was fixed and communicated with warranty company to get exspenses covered.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

sales Rating

Easy Deal

byTurbineNoiseon 11/08/2018

Went in basically knowing which car I wanted, and they got things moving in the right direction quickly enough. Financing of course took a little while, but overall it was a positive experience. Big shout out to Keniecia Ware for putting up with me and my test drive. Very professional young lady.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Very Pleased

byCejopriceon 10/31/2018

I have been very pleased with my BMW service. I have worked specifically with Antares Guy, and he has been helpful, accurate, prompt, kind, fair, and very responsive. It seems that he works directly with the mechanics to determine the best service for my car, then that service is done with care. In the rare event that something is not fixed correctly, everyone at BMW, led by Antares, promptly remedies the situation, and I have not felt overcharged. For instance, once, while BMW was en route to my house to deliver my car and to retrieve the loaner, the driver noticed a warning light. That driver connected with BMW, and Antares contacted me to say why the car would not be delivered. I was able to keep the loaner until the car was repaired. And I found that my car was repaired with excellence. On another, more recent occasion, my signal light malfunctioned again. The repairs were covered by warranty, and I paid nothing, which was a wonderful. Overall, I have been very pleased, so much so that I recommended Antares to my cousin, and I hope to continue working with Antares and his crew.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Top notch

byMHiatt11on 10/23/2018

Cody Cox was awesome! Made car buying very easy. Would recommend BMW of Arlington to anyone A++

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Shane is awesome!

byGenParikhon 10/17/2018

Something cool has happened at Moritz. New service levels are awesome. I was in and out in about 15 minutes if not less. Shane helped figure out the best options for all of my service requests and followed up continuously. I never had to check in or wonder the status. He helped ensure that O received the best prices for new tires too and compared the tires to other competitors all in that 15 minutes. Oil change, maintenance, price check and loaner car... 15 minutes when dropping off my car. Super happy customer. Think I'll keep going here as long as he's there to help. Great experience.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Thank You!! B.M.W of Arlington & Ken Wynn!!

byStephaneehon 10/08/2018

I Just want to say Thank you,to Ken Wynn & B.M.W of Arlington for making my car buying experience a sucess!! They made me feel comfortable and they helped me so much. I went to so, many dealerships looking, for a BMW 328I. But this was the place. Thank you Ken, and the entire B.M.W Familiy. I highly reccomend them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great service

byBigtex2006on 10/02/2018

Cody Cox was super helpful in answering my questions and making the transaction as smooth as possible. No hidden fees from this dealer. They even delivered the car to my house and helped show my wife all the features on the car! Would buy from them again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Experience

byCurnellson 09/14/2018

I have purchased a lot of different vehicles and I must say north Arlington BMW was by far one of the best car buying experiences ever! Thanks to Jeff Berndt -salesman and Adel Sammak- finance Manager! These two Guys made it happen and very professional! Thank You!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great service

byJoypowcon 09/07/2018

Great service! Friendly staff that were very helpful and answered all my questions.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great hospitality

byBmwtt09on 09/05/2018

My second time here was as good as the first time. They have snacks and coffee. The service advisor was helpful and got me on my way in the time they said it would take. Very good service.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Always a great experience

byCforbeson 08/31/2018

Best place to get a BMW. We live in Dallas but by our BMWs here because the service is the best and you can trust you are getting the best price.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service & Repair review

byMerlotredon 08/24/2018

I want recommend BMW of Arlington service to anyone. Personnel was not friendly, they were short with you, and not very cordial. I was surprise to see that in a dealership that sold BMW’s. I will not buy a car from this dealership or return there for any type of repair. The repair work was fine. The service personnel close my driver’s door by the window. You would think he would not have done that with the owner standing there.

  • Recommend this dealer? No
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Fantastic Service

byMventuraon 08/18/2018

I wanted to take a moment and praise Jacob Gordon. He was professional and told me about all the Mini services that are offered @Mini of Arlington. I will be returning for all my service needs because of Jacob! Please give this Gentleman some kudos!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

BMW X3

byBMWX3XDriveon 08/09/2018

My advisor DT was great! Knowledgeable, courteous & prompt.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Go see Jeff Berndt

bynalverson 08/08/2018

I purchased a 2018 X3 from Jeff Berndt at BMW of Arllington. Jeff was very knowledgeable, helpful, and made the car buying process painless. If you're looking for a no hassle car buy go see Jeff or give him a call (817) 436-5720.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Extremely Friendly and Honest

byTleav1208on 08/03/2018

We bought a used car from bmw of Arlington and it was a great experience. They gave us a great price on it and while we were deciding whether or not to purchase the vehicle, two other individuals came to look at the same car and offered them more money for the car. They could have easily taken their offers but they said that since we got their first, they would let us have it at the lower price. I really appreciated their honesty and kindness. They made the car buying experience easy and fun. I would recommend them to anyone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

My first bimmer

bysflandryon 07/31/2018

As hectic as a car buying experience can be, Chelsea Charles made ours as smooth as possible. She is very personable and she is as thorough as the personnel in the finance department. I will recommend Chelsea Charles for a salesperson for anyone considering a purchase from this dealership. Thank you! :-)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Chelsea Charles

byJurado2on 07/25/2018

I was very happy with our saleswoman she was a very kind and helpful person. Awesome attitude!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great sales service

bySemperFion 07/25/2018

I received a great sales service from Chelsea Charles, she help me in all possible ways to make my car buying experience go as smooth as possible. She answered all my questions but the thing I love the most was that she did not try to sell us a car that we didnt ask for. The reason they I gave them 4stars is because they need more financing personnel on hand, specially on weekends when most people do their car shopping. Thank you again Chelsea, you will be recommended to all my family and friends for any future car purchases

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

1st BMW Purchase Experience & BMW of Arlington Made it Very Special

byNu2BMWFamon 07/15/2018

Jeff Berndt, Client Advisor, listened to all of the custom packages of the current vehicle, asked all of the pertinent question to ensure he selected the best model X5s for me to select. In the meantime, Robb Leyda, worked with the bank to ensure I was offered the best deal. I could not have asked for a better pair to work with for my sales experience. I worked with Robb as closely as I worked with Jeff. Robb sealed the best deal I could ever imagine. Being new to the BMW family, I absolutely loved the delivery support. Darien Jackson, BMWGenius was patient with me and taught me everything I needed to know about my new vehicle. I am so glad I selected BMW of Arlington to purchase my 1st BMW because they have a new lifelong customer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Buying experience

byCJRoss16on 07/13/2018

I would just like to say that Ken Wynn and Adel made the buying experience very pleasing that me and my husband came back and purchased a 2nd car. We are a total BMW HOME. Two Thumbs up!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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