BMW of Arlington
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Dealership Service Review
service Rating
Fast and accurate service.
Written byon 12/13/2023
Ronnie has handled my current and previous two service issues. He is a very professional and knowledgeable young man. Ronnie kept in communication throughout the entire process and kept me informed regarding any parts which needed to be added and pricing. I’ll absolutely recommend this dealership to any of my peers. I’ve ever never had any problems with the employees including the techs who have always went above and beyond to ensure my services have been met accordingly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 12/15/2023
Dealer Response
Ronnie is an exceptional service representative at BMW of Arlington, providing professional and knowledgeable assistance with your service issues. His consistent communication and updates regarding parts and pricing demonstrate a commitment to transparency and customer care. It's great to hear that your experiences with the employees, including the technicians, have consistently gone above and beyond to ensure your services are met accordingly. Your recommendation to your peers speaks volumes about the quality of service prOur ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.ovided.
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