BMW of Arlington

I drove over 1hr and I arrived at the dealership at 7:40PM. I was not told to leave at any point. I only went to get an appraisal for M340i. I wasn’t planning on purchasing a vehicle until next month. BMW of Arlington by far has the best customer service a dealership has provided to me in the DFW area. I have visited many BMW dealerships and I purchased my M340i at the BMW of Dallas. It was such a horrible experience and feedback was provided to management that didn’t care. I’m really impressed honestly I had a friendly conversation with the manager after I told him I was a Veteran. My sales rep was Andreas Arapis and he was amazing. No pressure at any point. I told them I wanted a X5 M black on black and it’s exactly what he pulled up no questions asked. I looked at the vehicle while my trade was being appraised. Next thing I know I’m omw home in my new 2025 BMW xdrive40i. My decision to purchase from them was solely made on the service. I really don’t have more words. The transaction was not 5-7hrs long like it usually is either. It was fast but I was also the only customer there after closing lol. I was not asked to leave a review at all but I wanted to take time out because I know most times people leave reviews when negative things happen. Two words of advice to the owner of this dealership would be to promote BMW of Arlington more. I only found this dealership because I visited Dallas Dodge which is under the same ownership from what I was told. Dallas Dodge had some vehicle from BMW Arlington on their website. When I google BMW it shows like 6 and non of them have ever been BMW of Arlington. Some social media exposure wouldn’t be bad seeing that they have some sales reps that actually look like models. You should provide Dallas Dodge and Rockwall Ford a customer service training because they are horrible starting from management. I wish I would’ve found this dealership sooner. You have earned my buisness for a lifetime. Thank you so much!