#1 Cochran Buick GMC of Monroeville

BAIT AND SWITCH ALERT! This dealership advertises a "100% online buying experience without ever having to set foot in the dealership" but in fact does NOT offer this service. Their website and emails say one thing, and the sales manager Stan says another! (screenshots and emails attached...the proof doesn't lie!) We are 10+ hours away but spent the time and money to have their Acura RDX inspected by a mobile mechanic. Then they tell us we need to sign in person at their dealership no exceptions (we have bought remote before from PA with no issues), and leaves us on read with no response. The sales manager Stan Grandy responded and told us he was absolutely correct and didn't even acknowledge that the salesman ignored us and didn't respond. I've never had a harder time buying a car and this really illustrates why people don't like the car-buying process. I felt like I was trying to convince them to "let" us buy the car, TWILIGHT ZONE material! Do not recommend -- AVOID AT ALL COSTS IF YOU ARE LOOKING FOR AN HONEST AND TRANSPARENT CAR DEAL.