#1 Cochran Buick GMC of Monroeville

Through the years, my husband and I have bought or leased several cars at a variety of Western Pennsylvania GM dealerships. To be sure, our experiences were always good ones. But none can compare with the ultimate quality of customer service that we recently received from the #1 Cochran dealership in Monroeville, PA. Here's what happened: We bought a particular car there in late February. Our choice was based on the vehicle descriptions we found at various GM websites. To our dismay, after bringing our new car home, we discovered that the websites contained erroneous details. We had a car we did not want. But there's a happy ending. #1 Cochran Buick managers, working with GM, achieved the seemingly impossible agreement that allowed us to complete what amounted to an even exchange. We now have the car we wanted from the start. We couldn't be more pleased.