Sloane Toyota of Glenside
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Sloane Toyota Collision Services Department
Written byon 06/12/2019
A special Thank You must go out to Mark Downey, Manager of the Collision Services Department. I had a $2,000 repair job done on my Toyota Avalon. From start to finish, Mark guided me all the way through the process. He made the arrangements for my insurance company (AAA) to inspect the job and approve the quote. The job was completed in the time frame promised in a very satisfactory manner. Mark was able to transform an unfortunate situation into a positive outcome.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sloane Toyota of Glenside on 06/12/2019
Dealer Response
Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your Avalon. We hope you will give us the opportunity to help you again whenever it’s time for your next service.
Sincerely,
Jeff Lish – General Manager – jeff.lish@sloaneautos.com - (215) 885-5400
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