BMW Of Devon
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Dealership Service Review
service Rating
Superior Customer Experience
Written byon 11/22/2019
Jacqui was so nice. I also loved the way I was greeted and directed as to where to go seamlessly. I didn’t think my car would be there as long and I wa quickly given a courtesy car - which was again, a very easy process. The best was the ability to pay online - to save me more time picking the car up! The customer experience was so wonderful I shared it in a customer experience meeting I had that same day, at work! Ha, the cost to get the car repaired was a lot but the service you get is priceless. Thank You!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Richard Hudak on 11/26/2019
Dealer Response
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.
Best,
Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
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