BMW Of Devon
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Dealership Service Review
service Rating
Great Customer Service Overall
Written byon 06/02/2019
updated 06/10/2019
Jacki is a great service consultant. She kept informed about what was going on with my car. However; the loaner cars should never be given to customers without being cleaned. I have had to wipe the interior of every loaner car that I have had which is unacceptable.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Richard Hudak on 06/27/2019
Dealer Response
Thanks for your awesome review, Monica! We're very happy to hear that Jacki was of such great help to you. She takes pride in her customer service and always makes sure our customers know everything that is going on! Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Richard Hudak – Service Manager – richard.hudak@bmwofdevon.com
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