Kendall Lexus of Eugene
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Dealership Service Review
service Rating
Great Service! Friendly People!
Written byon 08/12/2019
It was time for another oil and filter change on our Lexus ES350 and all went very well as usual at this dealership. From the time I showed up at the service desk and then being personally escorted to the service advisor it was smooth from start to finish. I was told it could take up to 1 1/2 hours for the service which includes a multipoint inspection but my wait was barely an hour! This dealership is currently working out of a temporary location while the regular Kendall Lexus site is being rebuilt and updated. I feel that even though this was a temporary site, everything was very well organized and the the whole transaction was friendly, fast and comfortable.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Kendall Lexus of Eugene on 08/24/2019
Dealer Response
We're glad you had such a wonderful experience with us!
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