Ferguson Subaru
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Dealership Service Review
service Rating
Declining quality of work
Written byon 03/05/2011
updated 07/04/2025
After buying an Outback in 2003 I started using Fergsun for maintenance. for the first three years I was very satisfied,but then it started to decline in quality,finally culminating in them putting an incorrect belt on the air condioning system, which I only discovered ,after listening to a strange "squeal" for a day or two and then taking the car to a subaru dealer in Myrtle Beach. Ferguson service personnel,when told about this and seeing the old belt, which I had kept, denied it, and said the dealer in Myrtle Beach must have done it.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable