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AutoNation Ford Westlake

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AutoNation Ford Westlake
23775 Center Ridge Rd, Westlake, OH 44145 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(152)
Recommend:
Yes (13) No (2)
Service Rating
(123)
Recommend:
Yes (38) No (5)
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Dealership Service Review

service Rating
Just wanted check engine light addressed
Written by Anneander86 on 11/29/2023

Tried to upsell me on tune-up, alignment, stabilizers.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Noel Guber on 12/01/2023
Dealer Response
Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Westlake take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (440) 296-3019 -- we hope to hear from you soon.
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