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AutoNation Ford Westlake


23775 Center Ridge Rd, Westlake, OH 44145 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (13) No (2)
Service Rating
Recommend:
Yes (38) No (5)
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Dealership Service Review

4 out of 5 starsservice Rating
Great Service, Unknown Price
Written by omcconnell on 11/20/2023

The service was great, but there was no indication of how much the services would be before they were provide. Would have been five stars but price transparency was not there. I am not a big fan of unknowns when it comes to auto services.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

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Andrew Newton on 11/21/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (440) 296-3019 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
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