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Jake Sweeney Chevrolet


33 W Kemper Rd, Springdale, OH 45246 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (8) No (0)
Service Rating
Recommend:
Yes (2) No (2)
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Dealership Sales Review

1 out of 5 starssales Rating
Ordered a new truck and they cancelled the order without telling us
Written by nochevtruck on 12/09/2021

Do not purchase, trade, or have your vehicle serviced at this dealership. They are really all about how much money they can make, could care less about customer service, and no care for the brand that they represent. Went to this dealership to place an order for a replacement vehicle. Please keep in mind I have previously bought a truck from them (not the one being replaced) and have had my car serviced there for years. I am also part of the GM Family First. Before placing our order we gave the dealership our case number, adviser's name, and number. They spoke to our advisor, knew that we were placing this order to replace the GM vehicle that we currently own. Days after we spoke with the dealership, we go in and place the order. We placed the five hundred dollar deposit down on this truck and received an order number. THREE WEEKS later this dealership cancelled our order without telling us. We found out when we checked our status on Chevrolet's website. When I spoke with the dealership to find out what happened, I was told that they cancelled the order because they were not going to make any money off of this truck. That was their only excuse as to why they cancelled this order - no other reason than because they were not going to make any money off of this truck. Please do not support this business in any way.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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