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Jake Sweeney Chevrolet


33 W Kemper Rd, Springdale, OH 45246 (map)
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Sales Rating
Recommend:
Yes (8) No (0)
Service Rating
Recommend:
Yes (2) No (2)
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Dealership Sales Review

1 out of 5 starssales Rating
Poor Customer Service, never respond to emails
Written by Seth White on 08/04/2021

Terrible service. Temporary tags expired on new leased vehicle, reached out to salesman to figure out where my new tags/plates are, no email or phone call for 5 days. Once he finally got back, he said they were on their way and should be here on the following Thursday. Two days later, he figured out there was an issue with a payment. We fixed that issue and he said they would be send out to me. Over fourteen days later and still no tags/plates. During this process, I received no phone calls, only emails that were always delayed. During the 5 day period of no contact, I tried to ask for the manager, they said he would not be able to help and didn't transfer me. I tried to email the sales manager, no contact from him as well. Never will come back to this trash place again.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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Jake Sweeney Chevrolet on 08/05/2021
Dealer Response
Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss details of your time with us.
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