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Germain Honda of Dublin


6715 Sawmill Rd, Dublin, OH 43017 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (63) No (0)
Service Rating
Recommend:
Yes (57) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Horrible Customer Service, Try to Rip You Off
Written by CT on 11/20/2019

The sales guy tried to severely overcharge me on a lease. Said the lowest he could do on a Civic LX was $267/mo said there was NO WAY I would get a lease from them for $200/mo on a Civic. Went to Honda of Marysville and was offered an LX for $202/mo or a Sport for $247/mo and went with the Sport. Went back to show him and he got amnesia and said that never happened then told me that they didn't need my business anyway. Okay guy... Also I like how whenever this dealership responds to negative reviews on Google they come up with excuses and plain lie. If you provided pricing that met my expectations I would not have left your dealership. Your response makes no sense. I guess they lack common sense in a big way. Or value customer service of any kind, this Craig guy sent me an email saying that they value my business and would be there if there was anything I needed. Well, I took the time to respond to him, and let him know about my poor experience, and it has been a week with no response from him. But, I guess he did have the time to get on Google so he could try to defend their poor dealership and try to take a jab at my trade in, you know instead of ACTUALLY providing true customer service. This place is a joke.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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Germain Honda of Dublin on 12/09/2019
Dealer Response
We are sorry to know that you are not completely satisfied with our dealership. Our team was able to provide pricing that met your expectations however when you visited another dealership we were unable to meet their lower price due to the trade value of your vehicle. We are happy to know you received a great deal and wish you many safe and pleasurable driving miles in your new car.
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