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Germain Honda of Dublin


6715 Sawmill Rd, Dublin, OH 43017 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (63) No (0)
Service Rating
Recommend:
Yes (57) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
dont buy a car from them !!!!!
Written by shanellberry on 09/04/2019

I purchased a honda accord from your used car lot on 6/19/19 and was issued a 45 temp tag and I had the car financed by capital one and they told me 45 days later that capital one fax machine was down and they never received the paper work so I came back up to the car lot and did the finance paperwork all over again and got a lower rate and had to get a 30 temp tag and now here i still don't have a memorandum for my title or any tags cause me new tags expired 8/31/2019 and i'm at the car lot now and no one can seem to know what needs to be done now so not only do i have bad tags on the car the manager or the sales person seems to be available to help me after they received the sale of the car there is no help terrible dealer ship never use them buyer beware

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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Honda of Dublin on 09/30/2019
Dealer Response
Thank you for your business and feedback. We did our best to handle the delays in funding and the challenges presented by the lending institution. We obviously have every incentive to make sure a loan funds in a timely manner, as this is how we’re paid. Delays in funding mean our inventory is being driven without having been paid for. We, of course, understand your frustration and concerns as we too are experiencing these same issues. Although this isn’t the experience, we wish for our guests to have we continued to work in your best interest while addressing this matter. Your original deal with the financial institution will show that it is not funded. Due to circumstances beyond our control we needed to have you resign your paperwork and resubmit for approval. Having done this resulted in you receiving a lower interest rate which in turn lowered your monthly payment. We have provided you with temporary tags which allowed you to have use of your new vehicle for 2 months while we addressed the kinks that occurred and without having to make a payment. The second contract was funded last and we notified you that we had your memorandum title available for pick up. We understand now that you wish to have us obtain your new plates and you will be stopping in to complete the required paperwork. We look forward to seeing you and bringing this matter to a positive conclusion.
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