Germain Lexus of Dublin
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Dealership Service Review
service Rating
Repairs to 2000 GS 300
Written byon 08/10/2016
I said yes to the time quote issue, but the reality is I wasn't given a time quote. I arrived at 8:30, as scheduled, but didn't leave until approx. 1:30 pm. My only point is that it would have been good to get a time quote and/or have a salad/sandwich bar for something to eat. I was starving. Just saying...
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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lexusofdublin on 10/24/2016
Dealer Response
We strive for excellent customer service and your satisfaction with each visit. Thank you for your response and we look forward to working with you in the future.
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