Bob Caldwell Chrysler Jeep Dodge Ram
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Dealership Service Review
service Rating
Better attention
Written byon 09/16/2022
I made appointment for 10 am and then at the end of the day told to bring car other day and then bring car back And then told they don’t have parts for car . Why they sido told me that the first day
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Justin Harmon on 09/19/2022
Dealer Response
Sorry to see this George and certainly happy to intervene. For repairs all dealers are short on many parts. I could understand if the vehicle was in for repair. If the vehicle was in for scheduled maintenance that would be a concern. Albeit there are some maintenance parts on back order, we have over 1M in the parts department to ensure this does not happen. I would love to help however I can or at least receive some feedback so I can correct issues like this in the future and perhaps help you too George. I can be reached at justin@caldwellchrysler.com or 614-880-2824. Thank you for the feedback. -Justin Harmon (General Manager)
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